Bowmont Motel

+1 (250) 490 0231

MOTEL POLICIES

Welcome to The Bowmont!

Come soak up the rays and smiles at Penticton’s popular getaway motel for families and friends. Located perfectly for summertime fun in the heart of the Okanagan wine country, our charming motel will have you transported to a homey-resort.

Just like classic cars, good old fashioned family fun never goes out of style. A throwback to an era you are nostalgic for, our unique motel offers a fun, social and relaxing atmosphere for all ages.

Our great location puts us only steps from the Okanagan Lake, multiple restaurants, downtown shops, and on Saturdays the much-anticipated Farmers Market. As well as quick accessibility to local breweries, golf courses, hiking/biking trails, and wineries.

As for the kids, just across the street are Loco Landing Mini Golf and Adventure Park, Penticton’s skate park, and Coyote Cruise’s channel float. Down the street by the beach is Fun City rentals, and of course we always have our pool and hot tub to keep them entertained.

With so many fun opportunities surrounding us, we hope your stay with us is enjoyable and relaxing.

Sincerely,

Your hosts,

The Bowmont Motel Team

Our Motel Policy/House Rules may change from time to time, so please check back often.

LAST UPDATED: 04/13/2022

For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, synthetic products in our facility. 

A Designated Smoking Area is provided outside and away from the building. Smoking inside the rooms will incur a charge as listed in the Additional charges.

Guests must be at least 18 years of age to check in at The Bowmont Motel.  In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (driver’s license, passport, etc.) at check-in.  

Check-in time is at 3:00 pm.

We currently do not offer early check ins. If you require a guaranteed check-in for arrival prior to 3 p.m. then Pre-Registration and payment may be required.  Please contact Front Desk staff directly to make a request.

We take $300 pre-authorization at the check in. Pre-authorization is not a charge to your account, it is a hold on those funds.  Upon check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank.  Generally, most banks release the hold within 3-5 days. 

We require valid contact information from the guest making the reservations including first and last name, address, phone number, email address and signature.  The names of all guests occupying the room must be registered. Information regarding your license plate is also gathered at check-in for security.

A valid, signed, and pre-approved credit card in the name of the guest registration is also required.  It is your responsibility to fully understand the way your bank processes pre-authorizations and charges to your credit/debit card.  Some banks hold pending authorizations for up to 30 business days. 

10:00 p.m. to 9 a.m. If you become aware of a disruptive guest, please contact Front Desk staff immediately by room phone or in person. Televisions, voices, or other devices must be always kept at a respectful low level.  Doors should be opened and closed quietly.  No congregating or running in corridors.

All reservations and registration must be guaranteed with a valid major credit card.  We accept Visa, Master Card, American Express, and Discover Card.  Pursuant to credit card agreements, credit cards are not valid unless signed by the cardholder.  Credit cards must be signed.  Cash payment is welcomed with a signed and pre-authorized credit card.  All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out.  Checks and foreign currency not accepted.

We will make every effort to honor special requests such as a specific floor or room number, adjoining rooms, roll-away beds, refrigerator/microwaves, etc. upon your arrival. All special requests are noted on reservations, and we will do our best to accommodate.   However, the availability of these items cannot be guaranteed in advance. 

July / August / September. Bookings made during these months have a cancellation policy of 30 days. Reservations must be cancelled 30 days prior to your arrival date, to avoid a one (1) room night, plus tax cancellation fee. No amendments or cancellations inside the 30 days period.  Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card.  You will be charged the entire stay rate plus taxes.

October – June.  Bookings made during these months have a cancellation policy of 48 hours. Reservations must be cancelled Forty-eight (48 hours), Motel time, prior to your arrival date, to avoid a one (1) room night, plus tax cancellation fee. No amendments or cancellations inside the 48 days period. You will only be charged the first night, one (1) night’s full room rate plus taxes and the balance of the reservation will be cancelled.

Check-out time is 11 a.m.  Please check-out with Front Desk so that housekeeping may begin cleaning your room as soon as possible.  If you require a later check-out, please contact Front Desk prior to the day of your departure and we will do our best to accommodate your request.  A charge may apply for late check-out.

Guests who check out of the Motel after 11:00 a.m. and prior to their scheduled departure date are subject to an early departure fee of one night, plus tax.

Generally, third-party payment is not permitted.  In the case of paying for a family member if you will not be physically present at the Motel, we require prior completion and approval of a Credit Card Authorization form including a copy of your driver’s license and the front and back of your signed credit card.  You will be responsible for all damages and loss.  We reserve the right to refuse reservation at any time for any reason.

The Bowmont Motel is privately owned and operated.  We reserve the right to refuse service to anyone for any reason that does not violate Federal or State laws. The Bowmont Motel will refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion.

No visitors after 10:00 p.m. Visitors must notify Front Desk upon their arrival.  Visitors must be always accompanied by the registered guest.  Visitors are not allowed to use guest amenities including the pool, as a registered guest, you are responsible for your visitor at all times.

For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, synthetic products in our facility. 

A Designated Smoking Area is provided outside and away from the building. Smoking inside the rooms will incur a charge as listed in the Additional charges.

July / August / September Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card.  You will be charged the entire stay rate plus taxes.

October – June

You will only be charged the first night, one (1) night’s full room rate plus taxes and the balance of the reservation will be cancelled.

Access to our Wi-Fi is free for our registered guests.  The Motel Wi-Fi access code is subject to change without notice.  Wi-Fi signals are subject to change without notice depending on the room’s location, the status of our Wi-Fi equipment, and interference from other local wireless signals. 

All vehicles must be listed on the registration at check-in.  We have allocated the parking bay according to the room numbers. Guests must park their vehicle at the designated parking bay. One parking for registered guest is free.  All vehicles are parked at the risk of the owner.  The Motel will not take any liability or responsibility for any vehicle, occupants, or contents while operated or parked on the Motel property.  If a vehicle is left in the Motel parking lot after the guest has departed without the written consent of the Motel, the Motel reserves the right to have the vehicle towed at the owner’s expense.  No vehicle repairs on Motel premises. 

  • Linen exchange is available between the hours 9:30 am – 3:00pm., Reception will provide a clear bag for soiled linens and will provide you with a fresh replacement of towels or sheets as required. 
    Additional coffee, sugar, garbage bags, toiletries, etc; can also be picked up at Reception. 
  • Garbage bins are provided at the bottom of the staircase with clear signage. Please dispose all the empty trash in the respective bins provided.
  • If needed, you can drop off dirty towels and sheets in exchange for fresh ones outside the office between 9am – 3.00pm.

Please notify Front Desk in the event of a fire or other emergency.  A map that shows emergency exits can be found on the back of your room door and in the Guest Information Notebook located in each guest room.

The Motel is fully equipped with smoke detectors and emergency evacuation plans on the door of each guest room.  Please review this important information.

Any damage caused to the room, motel premises, or property whether by deliberate, negligent, or reckless act by you or any person from your party the registered guest will be held liable. The Motel reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.  We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Guest Rooms found with waste and in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third-party fees.

The Bowmont Motel reserve the right to act against any guest or visitor found to have tampered or interfered with smoke detectors in the room. Removal of smoke detectors from the room will incur a fee.

The Bowmont Motel assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately (250) 490-0231 and we will try to assist you in locating your lost item. Any items, except for perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days. Unclaimed items are thrown away, given to local organizations, or disposed of accordingly by The Bowmont Motel.

We would be happy to return your lost items to you.  Your credit card will be charged packaging and postage, plus a $10.00 handling fee.  A separate receipt will be mailed to you.  The Bowmont Motel is not responsible for any item lost or misdirected during shipment by the Postal Service. 

Registered guests of legal age who choose to bring their own alcoholic beverages must consume those in their room.  Alcohol is not allowed in public areas such as the lobby, pools, halls, etc. 

Bicycles are not allowed in guest rooms.  We do not offer bicycle storage.

The Bowmont Motel: We are a pet sensitive motel. Dogs are allowed in certain rooms for an additional charge but must be approved by office staff at time of booking.  Please contact front desk for more information.

  • Smoking: $300
  • Roll away cot: $10 per night
  • Pet: on ground floor only $20 
  • BBQ: has no fee
  • Lost Towel charge: $10.00
  • Lost hand towel or face cloth: $10.00
  • Carpet damage: cleaning $95.00, replacement $250.00
  • Wall damage: $150 to patch and paint one wall
  • Dishes not cleaned $30.00
  • Replacement: dishes $2.00, glasses & coffee cups $1.50, pots & pans $15
  • TV replacement: $300.00